Responsible Gaming
Gaming Should Be Entertainment
At alexanderlush.co.uk, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. While playing at online casinos can be enjoyable, it's important to gamble responsibly and within your means.
We encourage all players to set strict budgets, play only with money they can afford to lose, and take regular breaks from gambling activities.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their jurisdiction to use our platform. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age, please do not attempt to register or place bets on our site. Gambling by minors is illegal and can cause serious harm.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please seek help immediately:
- Gambling with money you cannot afford to lose
- Spending more time or money gambling than intended
- Chasing losses by continuing to gamble to win money back
- Lying to friends or family about your gambling activities
- Hiding your gambling behaviour or accounts
- Feeling anxious or irritable when trying to reduce gambling
- Using gambling as a way to escape problems or stress
- Neglecting work, family, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Experiencing relationship problems because of gambling
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the maximum amount you're willing to lose during a specified period
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
- Session Limits: Set automatic timeouts to end your gaming session after a predetermined duration
- Self-Exclusion: Temporarily or permanently close your account if you feel you're losing control
To access these tools, please visit your account settings or contact our customer support team.
Support & Help Resources
If you or someone you know is struggling with problem gambling, please reach out to one of the following organisations:
United Kingdom
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GamCare – Free counselling and support for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) -
GamStop – The National Self-Exclusion Scheme for online gambling
Website: www.gamstop.co.uk
Register yourself on GamStop to be excluded from all licensed online gambling operators -
Gamblers Anonymous – Support groups and meetings across the UK
Website: www.gamblersanonymous.org.uk
International Support Services
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Remember: seeking help is a sign of strength, not weakness. Problem gambling is treatable, and support is available.
If you're struggling with gambling, please contact one of the organisations listed above today. They offer free, confidential support and can help you regain control of your life.
Your wellbeing is our priority. Please gamble responsibly.